TECHNICAL & BILLING DESK

Direct Engineering Support for Active Students

Get immediate assistance with structural design software setup, dashboard login credentials, M-Pesa payment verification, and corporate group enrollments.

<2 Hrs

Ticket SLA Turnaround

24/7

M-Pesa & Card Audit Desk

TICKET DISPATCH

Submit Structural Ticket

Include your student ID, course code, or payment transaction reference to route your inquiry directly to our field support team.

SERVICE COMMITMENT

Measured Performance Benchmarks

120 Min

Max Response Time

24/7

Payment Status Check

100%

Software Setup Coverage